"The UN General Assembly proclaims the right to safe and clean drinking water and sanitation as a human right, essential for the full enjoyment of all human rights", Resolution of 28 July 2010.

In the modern world, we can't imagine our life without electricity. Today, many aspects of our life depend on electricity. We use electricity to bake bread, cook food, get water, operate our household appliances and vehicles, and so on.

After repairing the apartment, we usually invite friends and relatives to look at the" masterpiece " created by the masters according to our plan. To the question "Why it was necessary to spend so much?" we proudly answer "My house is my fortress!". But, few people think that "our fortress" is part of an apartment building, and its improvement depends on the stability of the entire house.

Each of us depends on many things that are necessary for him to live, work, and relax. Every day, without paying much attention to it, we either buy or use any goods or services. In order to feel comfortable and safe in the market of services and goods, we need to know our rights as a consumer.